United States Life Insurance

(United States, Puerto Rico & Guam)

Client Services
General Policy Information
1-800-257-4725 or Email Us

Claims
1-888-893-9858 or Email Us

Mailing Address
(Please include your 10-digit policy number on all correspondence)

Primerica Life Insurance Company
1 Primerica Parkway
Duluth, GA 30099

National Benefit Life
1 Primerica Parkway
Duluth, GA 30099

United States Investments and Mutual Funds

American Century, Franklin Templeton Investments, Invesco, Legg Mason Funds, Pioneer Investments mutual fund and Investments through PFS Investments Inc.

Customer Service Center
1-800-544-5445

Price, Dividend and Personal Account information

Automated Telephone: 1-800-544-5445
24 hours per day | 7 days per week
Website: shareholder.primerica.com

All other Mutual Funds

Questions about new or existing account information:

Please contact the appropriate mutual fund company's customer service center for assistance. The contact information can be found in your mutual fund prospectus.

If the fund company is unable to assist you, please contact your PFS Investments Registered Representative for assistance.

United States Annuity Products

AIG
Customer Service Line:
1‐800‐445‐7862

AXA
Variable Annuity Sales Desk
1‐888‐517‐9900

401(k) and 457 Sales Desk
1-866‐401‐3030 (option 1)

Brighthouse Financial
Customer Service Center
1‐888‐556‐5412

Lincoln Financial
Sales Desk
1‐877‐534‐4357

New Business Fax
1‐260‐455‐0271

If annuity companies are unable to assist you, please contact your PFS Investments Registered Representative for assistance.

United States Managed Accounts

Managed Investments Consulting Team (for questions about positioning, pricing, proposals, compare tool, manager information or general information):

RVPs, call (800) 737‐5596, option 5, then option 1;

Future RVPs, call (770) 381‐5885, option, 5 then option 1.

Email: MIConsultingDesk@primerica.com

Concierge Desk (for account opening, account review, service requests or other operational questions):

RVPs, call (800) 737‐5596, option 2, 1, 2, 1

United States Recruiting Inquiries

Questions or inquiries related to recruiting contacts by a Primerica representative Email Us.

United States Independent Business Application Inquiries

New members of the Primerica sales force, who have inquiries concerning Independent Business Application (IBA) fees, please refer to the Basic Agreement pages in your IBA. For additional IBA fee inquiries send email to:

US IBA fee inquiries: Email Us

Primerica Online fees: Email Us

Canada Life Insurance

General Policy Information & Claims (English)
1-800-387-7876 or Email Us

General Policy Information & Claims (French)
1-800-265-4804 or Email Us

Mailing Address
(Please include your 10-digit policy number on all correspondence)

Primerica Life Insurance Company of Canada
P.O. Box 174
Streetsville, ON L5M 2B8

Canada Investments and Mutual Funds

American Century, Legg Mason Funds, Invesco and Pioneer mutual fund investments through PFS Investments Inc.

Customer Service Center
1‐800‐544‐5445

Price, Dividend and Personal Account information

Automated Telephone: 1-800-544-5445
24 hours per day | 7 days per week
Website: shareholder.primerica.com


All other Mutual Funds

Questions about new or existing account information:

Please contact the appropriate mutual fund company's customer service center for assistance. The contact information can be found in your mutual fund prospectus.

If the fund company is unable to assist you, please contact your PFSL Representative for assistance.

Canada Segregated Funds

Segregated Funds, Primerica Common Sense Funds purchased through Primerica Life Insurance Company of Canada (PLICC)

Common Sense Funds Client Services
1-800-463-9997 (English)
1-800-463-7774 (French)

General Account Information

Access 24 hours a day, 7 days a week, through our automated telephone system or online at AGF.com

Canada Recruiting Inquiries

Questions or inquiries related to recruiting contacts by a Primerica representative: canada_agencysupport@primerica.com

Canada Independent Business Application Inquiries

New members of the Primerica sales force, who have inquiries concerning Independent Business Application (IBA) fees, please refer to the Basic Agreement pages in your IBA.

Additional IBA fee inquiries, send email to Canada inquiries: canada_agencysupport@primerica.com

Inquiries regarding Primerica Online fees, send email to: pol_billing@primerica.com

Canada Loans

Assistance regarding loans

B2B Bank SMART Loan
Customer Service Unit: 1-877-702-7627

  1. If interested in a referral for a SMART Loan, contact your Primerica representative.
  2. If you have any questions regarding your existing SMART Loan, contact B2B Bank.

Written inquiries regarding loans

B2B Bank
199 Bay Street, Suite 600
P.O. BOX 279 STN Commerce Court
Toronto, Ontario M5L 0A2